Deleting a presentation, your studio or your account
Anyone in the studio can delete a presentation. Only you can delete your studio or your account. You cannot get back what you delete.
A presentation
- Open the presentation and choose the menu with three dots At the top right of the workspace, next to Send.
- Choose Delete The presentation is deleted, with the client link, the versions, the responses and the intake. Your client can no longer open it. Photos that are also in another presentation or in your library stay.
Your studio
- Open Settings, Subscription From your account at the top right. Only the owner sees Delete studio at the bottom.
- Type the name of your studio and choose Delete studio Presentations, photos, your library, intakes and client links are deleted. If your subscription is still running, it stops straight away, without a refund. Your colleagues can no longer get into the studio. Their accounts stay, and so does yours.
Your account
- Open Settings, Profile Choose Delete account at the bottom.
- Fill in your password If you are the only one in your studio, the studio is deleted too. If you are the owner of a studio with colleagues, first make someone else owner under Team.
We keep invoices for 7 years, also after your studio is deleted. The Dutch tax authority requires this. If you need them yourself, download them first under Subscription.
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